Desku: Streamline Customer Support with AI and Unified Inbox

Frequently Asked Questions about Desku

What is Desku?

Desku is a customer support software powered by artificial intelligence. It helps support teams and small businesses manage customer inquiries easily. Desku combines different communication channels such as live chat, email, and social media into one simple inbox. This makes it easier to stay organized and respond quickly. The platform includes useful features like a no-code AI chatbot, helpdesk system, knowledge base, and automation tools. These features help businesses answer questions faster and handle common issues automatically. The AI chatbot is customizable with no coding needed and can support multiple languages. Businesses can use Desku to set up automated replies for FAQs, saving time and improving response speed. Desku also provides AI assistants to support teams, making customer service more efficient. It is designed for small businesses and is compatible with popular ecommerce platforms like Shopify and WooCommerce, making it ideal for online stores. Users can try Desku for free without needing a credit card, and it is easy to set up through a simple sign-up process. After signing up, users can integrate Desku with their website or social media channels and build chatbots using a drag-and-drop interface. The system helps manage conversations across all connected channels in one place. The main benefit of Desku is improving customer satisfaction by providing faster responses and automating routine tasks. It helps support teams become more efficient, leading to better customer loyalty. Desku is useful for brands that want to upgrade their customer service with automation, multi-channel support, and AI tools. Primary keywords for Desku are customer support, AI chatbot, helpdesk software, and support automation. Secondary keywords include customer service and multichannel support. Overall, Desku offers a comprehensive solution for modern customer support needs, especially suited for small businesses and online shops looking to improve their response times and operational efficiency.

Key Features:

Who should be using Desku?

AI Tools such as Desku is most suitable for Customer Support Agents, Support Managers, Small Business Owners, Ecommerce Managers & Helpdesk Coordinators.

What type of AI Tool Desku is categorised as?

What AI Can Do Today categorised Desku under:

How can Desku AI Tool help me?

This AI tool is mainly made to customer support automation. Also, Desku can handle automate replies, manage inquiries, integrate channels, build chatbots & organize knowledge base for you.

What Desku can do for you:

Common Use Cases for Desku

How to Use Desku

Sign up for Desku, then integrate it with your website or social channels. Use the drag-and-drop builder to create chatbots and set up automation. Manage conversations across channels in one inbox.

What Desku Replaces

Desku modernizes and automates traditional processes:

Additional FAQs

Does Desku integrate with ecommerce platforms?

Yes, Desku integrates with Shopify, WooCommerce, Ecwid, and Shopline.

Can I try Desku for free?

Yes, Desku offers a free trial without requiring a credit card.

What languages does Desku support?

Desku’s AI chatbot is fully branded and multilingual, supporting multiple languages.

Is Desku suitable for small businesses?

Yes, Desku is designed for small businesses and support teams to improve customer service.

Discover AI Tools by Tasks

Explore these AI capabilities that Desku excels at:

AI Tool Categories

Desku belongs to these specialized AI tool categories:

Getting Started with Desku

Ready to try Desku? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features Desku has to offer.