Question Base: Efficient AI Support for Your Internal Teams

Frequently Asked Questions about Question Base

What is Question Base?

Question Base is an AI tool designed to help enterprise teams manage internal knowledge and answer employee questions quickly. It connects with Slack, a popular team communication tool, and links to other platforms like Confluence, Salesforce, Google Drive, and Dropbox. This allows it to access a variety of documentation sources that contain company information. The main feature of Question Base is its AI-powered search, which finds accurate answers from your existing knowledge base. This reduces the need for employees to ask repetitive questions and helps support teams respond faster.

Setting up Question Base is simple and requires no engineering skills. You just install it in your Slack workspace and connect your document management tools. Once connected, you can customize how the AI responds, which sources it uses, and how to handle escalations if needed. The tool offers an analytics dashboard so teams can review how it is being used and improve responses over time.

Question Base offers a free plan with limited features, ideal for small teams wanting to test the solution. For full capabilities, there is a Pro plan costing $5 per user each month. This plan provides unlimited access, advanced features, and customization options. Security is a priority for Question Base; it uses enterprise-grade encryption, complies with SOC2 standards, and offers options to isolate data to keep company information safe.

Key features include AI search, customizable answers, tool integrations, analytics, security controls, and automation workflows. Its use cases include automating FAQ responses, reducing support ticket volume, improving internal knowledge sharing, streamlining onboarding, and increasing support accuracy.

Question Base is suitable for roles like HR managers, IT support, knowledge managers, and customer support leads. It replaces manual FAQ answering, routine document searches, email workflows, helpdesk ticketing, and internal support teams.

In summary, Question Base helps enterprise organizations save time, improve employee support, and share knowledge efficiently. Its seamless Slack integration and support for multiple document sources make it an effective internal support bot. Designed for businesses looking to improve internal communication and support, it offers a scalable and secure AI-powered solution.

Key Features:

Who should be using Question Base?

AI Tools such as Question Base is most suitable for HR Manager, IT Support Specialist, Knowledge Manager, Customer Support Lead & Team Lead.

What type of AI Tool Question Base is categorised as?

What AI Can Do Today categorised Question Base under:

How can Question Base AI Tool help me?

This AI tool is mainly made to knowledge management. Also, Question Base can handle integrate tools, configure responses, search documentation, automate answers & analyze usage for you.

What Question Base can do for you:

Common Use Cases for Question Base

How to Use Question Base

Install Question Base in your Slack workspace, connect your documentation tools like Confluence, Google Drive, or Salesforce, then customize the AI's behavior and sources. Once set up, it responds to employee questions by hunting answers across your internal docs and channels, reducing repetitive inquiries and improving knowledge sharing.

What Question Base Replaces

Question Base modernizes and automates traditional processes:

Question Base Pricing

Question Base offers flexible pricing plans:

Additional FAQs

How does Question Base work?

It connects with your Slack workspace and integrates with your documentation tools. The AI then answers employee questions by searching your existing knowledge base, reducing repetitive questions and improving efficiency.

What tools does it support?

It supports tools like Confluence, Salesforce, Google Drive, Dropbox, and more, allowing it to access various sources of your company's knowledge.

What is the cost?

There is a free plan with limited features, and a Pro plan at $5 per user per month, offering full features and unlimited access.

Is my data secure?

Yes, Question Base uses enterprise-grade encryption, is SOC2 compliant, and offers data isolation options for security.

How easy is setup?

Setup is quick and requires no engineering; install it in Slack and connect your knowledge sources.

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Getting Started with Question Base

Ready to try Question Base? This AI tool is designed to help you knowledge management efficiently. Visit the official website to get started and explore all the features Question Base has to offer.