Social Intents: Streamlined Customer Support and Engagement with AI
Frequently Asked Questions about Social Intents
What is Social Intents?
Social Intents is an AI-powered platform designed to help businesses manage customer support and engagement through live chat and chatbots. It allows companies to communicate with website visitors using popular platforms like Microsoft Teams, Slack, Google Chat, Webex, Zoom, WhatsApp, Messenger, SMS, and direct website chat. The setup process is simple; users can embed a chat widget on their website and train AI chatbots with their own content to automate responses. These chatbots can handle routine questions, qualify leads, and support customers, which reduces the workload for support teams and enhances customer satisfaction.
The platform offers different plans starting at $39 per month for the Starter plan, $49 for the Basic plan, and $299 for the Agency/Reseller plan. These plans support multiple websites depending on the tier and involve no long-term contracts, allowing users to cancel or switch plans freely. Social Intents supports multiple messaging platforms, making it flexible for various Teams and communication preferences.
Key features include AI chatbots, support across multiple channels, easy integration with existing systems, customizable chat interfaces, automated workflows, real-time translation, and white-label options for branding. These features enable businesses to improve customer support efficiency, boost engagement, and gather valuable customer data by integrating with Customer Relationship Management (CRM) systems.
Use cases for Social Intents include automating common customer queries, pre-qualifying leads, providing instant responses to website visitors, and escalating conversations to human agents when needed. Companies across different industries can benefit from the platform, especially customer support teams, sales managers, marketing professionals, web developers, and business owners.
The tool makes customer support more efficient by replacing traditional live support teams and manual query handling with automation and AI. It is suitable for companies looking to optimize support costs, increase customer engagement, and improve overall service quality. The platform is a comprehensive solution that simplifies multichannel communication, automates routine tasks, and provides a seamless experience for both customers and support teams.
Key Features:
- AI Chatbots
- Multichannel support
- Easy integration
- Customizable chat
- Automated workflows
- Real-time translation
- White label options
Who should be using Social Intents?
AI Tools such as Social Intents is most suitable for Customer Support Specialists, Sales Managers, Marketing Professionals, Web Developers & Business Owners.
What type of AI Tool Social Intents is categorised as?
What AI Can Do Today categorised Social Intents under:
How can Social Intents AI Tool help me?
This AI tool is mainly made to customer support automation. Also, Social Intents can handle automate responses, qualify leads, manage chats, integrate crm & train chatbots for you.
What Social Intents can do for you:
- Automate responses
- Qualify leads
- Manage chats
- Integrate CRM
- Train chatbots
Common Use Cases for Social Intents
- Automate common customer queries, saving support time.
- Use AI to pre-qualify leads before passing to sales.
- Respond instantly to website visitors to increase engagement.
- Integrate chat responses with CRM systems for better data tracking.
- Train AI models on company content to provide accurate responses.
How to Use Social Intents
Connect Social Intents to your messaging platforms like Microsoft Teams, Slack, Google Chat, Webex, or Zoom. Embed the chat widget on your website, then train the AI chatbot with your content. Use it to automate customer interactions, escalate conversations to human agents, and integrate with your other systems.
What Social Intents Replaces
Social Intents modernizes and automates traditional processes:
- Traditional live chat support teams
- Manual customer query handling
- Basic FAQ chatbot solutions
- Email-based customer service
- Separate chat and support applications
Social Intents Pricing
Social Intents offers flexible pricing plans:
- Starter: $39
- Basic: $49
- Agency/Reseller: $299
Additional FAQs
Is there a free trial available?
Yes, Social Intents offers a 14-day free trial with full features. Cancel anytime.
Can I use it on multiple websites?
Yes, plans support multiple websites depending on the tier you choose.
Is there a contract required?
No, there are no contracts. You can cancel or change plans at any time.
What platforms does it support?
Supports Microsoft Teams, Slack, Google Chat, Webex, Zoom, WhatsApp, Messenger, SMS, and website chat.
Discover AI Tools by Tasks
Explore these AI capabilities that Social Intents excels at:
- customer support automation
- automate responses
- qualify leads
- manage chats
- integrate crm
- train chatbots
AI Tool Categories
Social Intents belongs to these specialized AI tool categories:
Getting Started with Social Intents
Ready to try Social Intents? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features Social Intents has to offer.