Doks.ai: Enhance Customer Support with Intelligent Chatbot

Frequently Asked Questions about Doks.ai

What is Doks.ai?

Doks.ai is a platform that helps businesses improve their customer support using an AI chatbot. This AI tool connects easily with websites and documentation to answer user questions quickly. It can manage 40 to 70 percent of support tasks automatically, which helps support teams focus on more complex issues. To set up Doks.ai, users need to provide their website URLs, XML sitemaps, or upload documents and text content. The platform is capable of supporting multiple languages, automatically detecting the user's language for accurate replies. New users can try Doks.ai free for 7 days, giving them time to explore its features.

The platform allows users to train their chatbot with their own data sources, such as website information, helpdesk tickets, or uploaded documents. This customization makes the chatbot's answers more relevant and helpful. Doks.ai also offers options for UI personalization, allowing businesses to match the chatbot's appearance with their website design. The chatbot can be embedded into websites as a floating button or through custom triggers, making it easy to implement.

Key features include multi-source connection, support for different themes, and options to respond to questions professionally. Users can also connect the chatbot to human support agents when a question needs special attention. The platform tracks usage data to help businesses understand how the chatbot interacts with visitors. It is suitable for various roles, including customer support agents, technical support specialists, content managers, product managers, and web developers.

Doks.ai makes customer support more efficient by automating common inquiries, helping visitors find answers instantly, and reducing the workload of human agents. It replaces manual responses, FAQ browsing, and helpdesk ticket handling, saving time and resources. Overall, Doks.ai enhances user experience and supports business growth through better support automation.

Key Features:

Who should be using Doks.ai?

AI Tools such as Doks.ai is most suitable for Customer Support Agents, Technical Support Specialists, Content Managers, Product Managers & Web Developers.

What type of AI Tool Doks.ai is categorised as?

What AI Can Do Today categorised Doks.ai under:

How can Doks.ai AI Tool help me?

This AI tool is mainly made to customer support automation. Also, Doks.ai can handle train chatbot, embed chatbot, customize ui, connect data sources & respond to questions for you.

What Doks.ai can do for you:

Common Use Cases for Doks.ai

How to Use Doks.ai

Sign up on the Doks.ai website, connect your data sources like your website or docs, train your chatbot, and embed it on your site using the provided script.

What Doks.ai Replaces

Doks.ai modernizes and automates traditional processes:

Additional FAQs

What is Doks?

Doks.ai is an AI support chatbot that integrates with websites and documentation to provide custom answers to user questions.

How does it reduce support tickets?

It handles 40-70% of support queries automatically, reducing the workload on human support teams.

What data is needed to create the chatbot?

Website URLs, XML sitemaps, uploaded documents, or text content.

Does it support multiple languages?

Yes, it has multilingual support and detects user language for responses.

Is there a free trial?

Yes, there is a 7-day free trial for new users.

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Getting Started with Doks.ai

Ready to try Doks.ai? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features Doks.ai has to offer.