Obi Helper: AI chat widget to boost small business websites
Frequently Asked Questions about Obi Helper
What is Obi Helper?
Obi Helper is an AI-powered chat widget specially built for small businesses. Its main purpose is to help answer customer questions on websites without human help all the time. This saves business owners and staff a lot of work. Obi can handle common questions instantly and gets smarter from each chat, improving its answers over time. It also supports updates when a business changes, like new products or policies. Users can customize how Obi looks and works. They can upload their business information into it and set how it should respond. Setting up Obi is simple; it takes less than 15 minutes. Users need to copy and paste a small code snippet into their website, which can be done by anyone, even if they are not tech experts. Obi works with popular website builders like WordPress, Shopify, and Wix, making integration easy. Its pricing depends on usage and offers plans for solopreneurs at $9 a month and small teams at $29 a month. Obi helps with many tasks, such as answering FAQs, guiding visitors toward buying or signing up, collecting feedback, and engaging visitors on the site. It is especially useful for automating customer support, providing instant answers, and increasing customer engagement. The platform’s features include easy setup, customizable design, learning over time, multi-platform support, and seamless updates. Support options include email assistance for all users, with priority help for premium subscribers. Overall, Obi Helper makes customer support faster and smarter for small businesses, helping them save time, improve service, and grow sales.
Key Features:
- Easy integration
- Customizable design
- Learning over time
- Multi-platform support
- Usage-based pricing
- Knowledge base
- Seamless updates
Who should be using Obi Helper?
AI Tools such as Obi Helper is most suitable for Small Business Owners, Customer Support Agents, Marketing Managers, E-commerce Managers & Product Managers.
What type of AI Tool Obi Helper is categorised as?
What AI Can Do Today categorised Obi Helper under:
How can Obi Helper AI Tool help me?
This AI tool is mainly made to customer support automation. Also, Obi Helper can handle handle inquiries, provide information, guide purchases, engage visitors & update knowledge base for you.
What Obi Helper can do for you:
- Handle inquiries
- Provide information
- Guide purchases
- Engage visitors
- Update knowledge base
Common Use Cases for Obi Helper
- Automate customer inquiries, saving manual labor
- Provide instant answers to FAQs
- Upsell products through chat prompts
- Improve customer engagement on websites
- Gather customer feedback efficiently
How to Use Obi Helper
Embed the provided code snippet into your website's header to activate the chat widget. Customize settings through the dashboard to suit your business needs.
What Obi Helper Replaces
Obi Helper modernizes and automates traditional processes:
- Manual customer support calls
- Email response management
- Live support staffing
- FAQ page management
- Customer feedback collection
Obi Helper Pricing
Obi Helper offers flexible pricing plans:
- Solopreneur Pack: $9
- Small Business Pack: $29
Additional FAQs
How much time can Obi save?
Obi can save users several hours daily by automating routine inquiries.
Can Obi handle complex questions?
Yes, Obi learns from provided information and escalates questions it cannot answer.
Is Obi easy to set up?
Yes, most users set up Obi in under 15 minutes by copying and pasting a code snippet.
Does Obi support integrations?
Currently, Obi supports CRM integration and is working on additional platform integrations.
What support is available?
All users have email support; premium users receive prioritized assistance.
Discover AI Tools by Tasks
Explore these AI capabilities that Obi Helper excels at:
- customer support automation
- handle inquiries
- provide information
- guide purchases
- engage visitors
- update knowledge base
AI Tool Categories
Obi Helper belongs to these specialized AI tool categories:
Getting Started with Obi Helper
Ready to try Obi Helper? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features Obi Helper has to offer.