Engati: Transform Customer Experience with Conversational AI

Frequently Asked Questions about Engati

What is Engati?

Engati is a platform that helps businesses improve how they talk to their customers. It uses something called Conversational AI to make customer conversations better and easier. Engati can work on many different channels, like websites, WhatsApp, and other messaging apps. This is called omnichannel engagement. It means customers can reach out through their favorite platform, and businesses can respond in one place.

One important feature of Engati is the AI chatbot. This chatbot can answer questions automatically and help customers without needing a person there all the time. If a customer needs help fast, the chatbot can step in. Sometimes, customers prefer talking to a real person. That’s why Engati also has live chat options. Customer service teams can see messages from customers and reply quickly.

Engati also connects easily with other tools and systems a business might use. This makes it easier to keep all customer information organized and make sure the customer gets quick and correct answers.

The platform is simple to use and is suitable for many kinds of businesses, big or small. It works well with online stores, real estate companies, education tech firms, travel agencies, and hotels.

Pricing for Engati depends on how many features and channels a business chooses. It offers different plans, so companies can pick what works best for their needs.

Using Engati helps businesses do more than just talk. It can help increase sales, improve customer satisfaction, and save time. When customers get quick answers and helpful service, they are more likely to come back.

Overall, Engati is a tool that makes customer conversations better and easier for businesses. It helps customers feel heard and valued, which is good for both the customer and the business.

Who should be using Engati?

AI Tools such as Engati is most suitable for Customer Experience Manager, Marketing Manager, Sales Manager, IT Manager & Digital Transformation Officer.

What type of AI Tool Engati is categorised as?

What AI Can Do Today categorised Engati under:

How can Engati AI Tool help me?

This AI tool is mainly made to transform customer experience. Also, Engati can handle omnichannel engagement, whatsapp chatbot, ai chatbot, live chat & integrations for you.

What Engati can do for you:

Discover AI Tools by Tasks

Explore these AI capabilities that Engati excels at:

Getting Started with Engati

Ready to try Engati? This AI tool is designed to help you transform customer experience efficiently. Visit the official website to get started and explore all the features Engati has to offer.