Cekura: Ensure Voice & Chat AI Reliability Quickly
Frequently Asked Questions about Cekura
What is Cekura?
Cekura is an AI testing platform designed to improve the quality of voice and chat conversational agents. It helps developers check how well their AI agents handle real conversations. Users can upload their voice or chatbots and test them in many ways. The platform offers features like simulating different conversation scenarios, replaying actual conversations, and monitoring how the AI responds in real time. These tools help find issues early so that deployments are more reliable. Cekura provides performance dashboards and live alert notifications, making it easier to track how the AI performs. It also supports creating custom scenarios and testing multiple user personas, which helps ensure the AI works well for different users. Cekura can test agents across many industries, such as support, sales, healthcare, and legal services. Over 70 companies worldwide use the platform to reduce the risk of errors in live environments, especially in industries where compliance and accuracy are critical. Users can sign up quickly and start testing within minutes, with help from Cekura’s support team. The platform replaces manual testing methods, limited scenario analysis, and basic conversation logs with a more efficient, automated solution. This allows teams to identify problems faster, improve AI responses, and increase customer satisfaction. The main benefits of Cekura include better quality assurance for AI agents, reduced deployment risks, and improved user experience. It is especially useful for AI developers, QA engineers, product managers, customer support managers, and trainers involved in creating and maintaining conversational AI. Overall, Cekura offers a comprehensive, easy-to-use toolset that makes testing and monitoring voice and chatbots clear, fast, and reliable, ensuring your AI works as intended.
Key Features:
- Scenario Simulation
- Real Conversation Replay
- Performance Monitoring
- Live Alerts
- Dashboard Analytics
- Multiple Personas
- Custom Scenario Creation
Who should be using Cekura?
AI Tools such as Cekura is most suitable for AI Developer, Quality Assurance Engineer, Product Manager, Customer Support Manager & AI Trainer.
What type of AI Tool Cekura is categorised as?
What AI Can Do Today categorised Cekura under:
How can Cekura AI Tool help me?
This AI tool is mainly made to ai testing and monitoring. Also, Cekura can handle simulate scenarios, replay conversations, monitor performance, evaluate responses & detect issues for you.
What Cekura can do for you:
- Simulate Scenarios
- Replay Conversations
- Monitor Performance
- Evaluate Responses
- Detect Issues
Common Use Cases for Cekura
- Test voice and chat agent scenarios to improve accuracy
- Monitor real-time conversation performance metrics
- Replay problematic conversations for debugging
- Evaluate agent response to off-script inputs
- Ensure compliance and quality in deployment
How to Use Cekura
Sign up for an account, then upload your conversational agents for testing. Use their platform to simulate scenarios, replay real conversations, and monitor performance in real time.
What Cekura Replaces
Cekura modernizes and automates traditional processes:
- Manual testing of chatbots and voice agents
- Limited scenario-based testing tools
- Basic conversation logs analysis
- Ad hoc QA checks for conversational systems
- Error diagnosis through real conversation replay
Additional FAQs
How does Cekura improve AI agent quality?
Cekura tests various conversation scenarios, monitors real-time performance, and provides insights to help improve accuracy and reliability.
Can I use Cekura for compliance testing?
Yes, Cekura can simulate scenarios to ensure agents meet compliance requirements before deployment.
Is Cekura suitable for all industries?
Yes, it supports testing for industries like support, sales, healthcare, and more.
How quickly can I get started?
You can sign up and start testing within minutes, with support from their team.
Does Cekura support live monitoring?
Yes, it offers real-time observability and alerting features.
Discover AI Tools by Tasks
Explore these AI capabilities that Cekura excels at:
- ai testing and monitoring
- simulate scenarios
- replay conversations
- monitor performance
- evaluate responses
- detect issues
AI Tool Categories
Cekura belongs to these specialized AI tool categories:
Getting Started with Cekura
Ready to try Cekura? This AI tool is designed to help you ai testing and monitoring efficiently. Visit the official website to get started and explore all the features Cekura has to offer.