Tiledesk: Automate workflows with scalable AI agents
Frequently Asked Questions about Tiledesk
What is Tiledesk?
Tiledesk is an AI platform that helps businesses automate their customer support and internal work processes. It allows users to create AI agents that can respond to questions, complete tasks, and connect customers to humans when needed. The platform is easy to use and offers a visual drag-and-drop builder, so users don't need coding skills to build custom AI solutions. Tiledesk can be integrated with many channels like WhatsApp, Facebook Messenger, and others. This helps companies stay connected with their customers on their favorite platforms. The tool aims to make customer support faster, reduce the number of support tickets, and allow staff to focus on more complex tasks. It also supports training AI with customer data to improve response accuracy. When AI agents cannot resolve issues, they can escalate to human agents, helping maintain high-quality service. Tiledesk offers a free trial for 14 days, with no credit card required, allowing users to test all features before choosing a plan. The pricing plans include a free plan, a Starter plan at $49 per month, and a Pro plan at $149 per month. Key features include a visual builder, knowledge base integration, multichannel support, AI training, automation workflows, and scalability. The platform serves various use cases such as reducing response times by automating customer inquiries, streamlining internal tasks, offering 24/7 support across multiple channels, improving lead qualification, and escalating complex issues to human agents. Its main benefit is to help businesses increase efficiency, improve customer experience, and reduce manual work through automation. Tiledesk is suitable for customer support managers, sales and marketing teams, product managers, IT professionals, and business analysts. It replaces manual customer service, basic chatbots, internal process management, routine inquiries, and human support agents for simple queries. To get started, users can create and manage AI agents using the platform’s visual tools, customize workflows, train AI on their data, and deploy across channels—all without coding. This makes it an accessible and powerful tool for any business looking to enhance their customer support and automate workflows effectively.
Key Features:
- Visual Builder
- Knowledge Base
- Multichannel Support
- AI Training
- Automation Workflow
- Scalability
- Integration Support
Who should be using Tiledesk?
AI Tools such as Tiledesk is most suitable for Customer Support Managers, Sales and Marketing Teams, Product Managers, IT Professionals & Business Analysts.
What type of AI Tool Tiledesk is categorised as?
What AI Can Do Today categorised Tiledesk under:
How can Tiledesk AI Tool help me?
This AI tool is mainly made to ai customer support automation. Also, Tiledesk can handle build ai workflows, train ai agents, integrate multiple channels, automate customer interactions & escalate to human support for you.
What Tiledesk can do for you:
- Build AI workflows
- Train AI agents
- Integrate multiple channels
- Automate customer interactions
- Escalate to human support
Common Use Cases for Tiledesk
- Automate customer inquiries to reduce response times
- Streamline internal workflow tasks
- Provide 24/7 support across channels
- Enhance lead qualification and customer engagement
- Escalate complex issues to human agents
How to Use Tiledesk
Tiledesk offers a platform to create and manage AI agents that can automate customer support and internal processes. Users can customize workflows, train AI on their data, and deploy agents across multiple channels without coding. The platform provides visual tools and integrations for easier setup.
What Tiledesk Replaces
Tiledesk modernizes and automates traditional processes:
- Manual customer support tasks
- Basic chatbots
- Internal process management
- Routine inquiry handling
- Human customer service agents
Tiledesk Pricing
Tiledesk offers flexible pricing plans:
- Free Trial: $0
- Starter Plan: $49
- Pro Plan: $149
Additional FAQs
How do I create an AI agent?
You can use Tiledesk's visual builder to create custom AI agents by combining different AI blocks and configuring workflows.
Can I connect Tiledesk to my existing channels?
Yes, Tiledesk supports integration with multiple channels like WhatsApp, Facebook Messenger, and more.
Is there a free trial?
Yes, Tiledesk offers a 14-day free trial without requiring a credit card.
Discover AI Tools by Tasks
Explore these AI capabilities that Tiledesk excels at:
- ai customer support automation
- build ai workflows
- train ai agents
- integrate multiple channels
- automate customer interactions
- escalate to human support
AI Tool Categories
Tiledesk belongs to these specialized AI tool categories:
Getting Started with Tiledesk
Ready to try Tiledesk? This AI tool is designed to help you ai customer support automation efficiently. Visit the official website to get started and explore all the features Tiledesk has to offer.