Support AI: Custom AI chatbots for website support needs

Frequently Asked Questions about Support AI

What is Support AI?

Support AI is a platform that helps businesses create chatbots for customer support. These chatbots are powered by artificial intelligence and can be trained to answer questions based on your website content, documents, and videos. You can connect the chatbots to your website or other channels to improve communication with customers. Support AI does not require coding, which makes it easier for many users to set up and customize. You can choose from various features like changing the theme, supporting multiple languages, and controlling responses. The platform also allows integration with APIs and supports unlimited content for your training data. It offers a range of plans, starting with a free version that limits messages, and paid plans—Starter, Pro, and Enterprise—that support larger volumes and more included chatbots. Support AI aims to automate up to 80% of common customer queries, which helps save time and reduce costs for businesses.

People use Support AI to handle customer inquiries automatically, gather feedback efficiently, and provide personalized product recommendations. It can support over 50 languages, including English, Spanish, and French. The platform offers full access to chat logs and conversations, so you can review customer interactions. Currently, it requires manual retraining of chatbots, but plans for automated retraining are in development. GPT-4 is available on the enterprise plan, providing advanced AI capabilities.

Using Support AI is straightforward: connect your data sources, customize your chatbot, and then integrate it into your website or other channels using provided code or integrations. The platform supports various use cases like automating support reply handling, collecting customer feedback, and increasing sales through personalized suggestions. Support AI replaces older methods like phone and email support, manual FAQ answering, and basic chat systems.

Overall, Support AI offers an easy-to-use solution for businesses looking to upgrade their customer support system with AI-powered chatbots. It helps improve response times, reduce workload, and enhance customer experience. Its flexible features, multilingual support, and range of plans make it accessible to small and large companies alike.

Key Features:

Who should be using Support AI?

AI Tools such as Support AI is most suitable for Customer Support Agent, Marketing Manager, Web Developer, Product Manager & Business Owner.

What type of AI Tool Support AI is categorised as?

What AI Can Do Today categorised Support AI under:

How can Support AI AI Tool help me?

This AI tool is mainly made to customer support automation. Also, Support AI can handle create chatbot, integrate chatbot, train support bot, update chatbot responses & analyze chat logs for you.

What Support AI can do for you:

Common Use Cases for Support AI

How to Use Support AI

Connect your data sources, customize your chatbot, then integrate it into your website or other channels using provided code or integrations.

What Support AI Replaces

Support AI modernizes and automates traditional processes:

Support AI Pricing

Support AI offers flexible pricing plans:

Additional FAQs

Can Support AI be integrated onto any type of website?

Support AI is designed to be flexible and adaptable, allowing integration with any website regardless of industry or platform.

Is Support AI free to use?

Yes, there is a free version with limited messages, with options to upgrade for more features and messages.

How accurate are the answers from Support AI?

Accuracy depends on the quality of training data. Proper training yields accurate responses, but occasional inaccuracies may occur.

Will I see customer conversations?

Yes, full access is provided to review and analyze interactions.

What languages are supported?

Support AI supports over 50 languages including English, Spanish, French, and more.

Does it retrain automatically?

Currently, retraining is manual, but automated options are being developed.

Can I use GPT-4?

Yes, GPT-4 is available on the enterprise plan.

What content can be used for training?

Training data can include website content, documents, or any input you provide.

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AI Tool Categories

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Getting Started with Support AI

Ready to try Support AI? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features Support AI has to offer.