InFAQ: Simplify customer support with AI-driven FAQs
Frequently Asked Questions about InFAQ
What is InFAQ?
InFAQ is a tool that helps businesses answer customer questions faster. It uses artificial intelligence to make customer support easier and more efficient. Businesses can add their frequently asked questions (FAQs) and links to the system. Once added, InFAQ creates a widget. This widget can be embedded on a company's website, allowing visitors to find answers instantly. The widget shows relevant FAQs and links to web pages, helping customers get the support they need without waiting. This helps support teams save time, as many common questions are answered automatically. Companies can update their FAQs anytime, making sure the answers stay current and helpful.
InFAQ supports various plans: the Starter plan costs $15 per month, the Premium plan costs $39 per month, and the Enterprise One plan costs $79 per month. Businesses can choose a plan based on their needs and the number of FAQs they want to manage. Although there is no free trial listed, interested users can contact sales for more details.
Using InFAQ is simple. First, add your FAQs and links. Then, embed the widget on your website. You can keep updating your FAQs based on customer questions and interactions to improve the help provided. The tool is flexible and suitable for small businesses and large companies alike.
The main benefits of InFAQ are quick customer support, reduced workload for support teams, and better customer satisfaction. It helps guide visitors to the right pages, answer questions instantly, and even promote products through personalized links. The tool is useful for customer service, e-commerce, marketing, and sales teams looking to improve how they support customers online.
InFAQ’s features include AI answering, link integration, FAQ management, real-time updates, multi-FAQ support, scalable plans, and easy embedding. These features make it a powerful tool for creating a knowledge base that is accessible and easy to maintain.
Overall, InFAQ is a customer support automation tool that replaces manual FAQ management, support calls, and chat assistance. It helps businesses provide quick, accurate, and helpful responses, making customer service more efficient and improving the overall experience.
Key Features:
- AI Answering
- Link Integration
- FAQ Management
- Real-time Updates
- Multi-FAQs Support
- Scalable Plans
- Easy Embedding
Who should be using InFAQ?
AI Tools such as InFAQ is most suitable for Customer Support Agents, Sales Managers, Marketing Teams, E-commerce Managers & Web Developers.
What type of AI Tool InFAQ is categorised as?
What AI Can Do Today categorised InFAQ under:
How can InFAQ AI Tool help me?
This AI tool is mainly made to customer support automation. Also, InFAQ can handle add faqs, embed widget, update faqs, answer questions & link to pages for you.
What InFAQ can do for you:
- Add FAQs
- Embed widget
- Update FAQs
- Answer questions
- Link to pages
Common Use Cases for InFAQ
- Answer customer questions instantly
- Reduce support team workload
- Guide visitors to relevant pages
- Upsell products with personalized links
- Improve customer satisfaction
How to Use InFAQ
To use InFAQ, first add your frequently asked questions and related links, then embed the generated FAQ widget on your website. Regularly update the FAQs based on customer interactions to improve accuracy.
What InFAQ Replaces
InFAQ modernizes and automates traditional processes:
- Manual FAQ management
- Customer support call handling
- Support ticket responses
- Website live chat assistance
- Help desk operations
InFAQ Pricing
InFAQ offers flexible pricing plans:
- Starter: $15
- Premium: $39
- Enterprise One: $79
Additional FAQs
How does InFAQ work?
InFAQ lets you upload FAQs and links, then provides a widget to embed on your website for instant customer support.
Can I customize the FAQ widget?
Yes, you can customize questions, answers, and links to fit your needs.
What pricing plans are available?
Plans range from $15 to $79 per month, based on features and FAQ limits.
Is there a free trial?
Information about a free trial isn’t provided; contact sales for details.
Can I update FAQs after setup?
Yes, you can add or modify FAQs anytime to improve support.
Discover AI Tools by Tasks
Explore these AI capabilities that InFAQ excels at:
AI Tool Categories
InFAQ belongs to these specialized AI tool categories:
Getting Started with InFAQ
Ready to try InFAQ? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features InFAQ has to offer.