Deflekt.ai: Automate replies for customer support channels 🪦

Frequently Asked Questions about Deflekt.ai

What is Deflekt.ai?

Deflekt.ai is a tool that helps customer support teams answer common questions faster. It can work with channels like web chat, email, Slack, and Teams. The tool uses your existing documents, web pages, and scripts to answer questions. It can handle up to 50% of the usual questions. This means your team can spend time on difficult issues instead of answering simple ones.

The setup process for Deflekt.ai takes just five minutes. Once it is running, it starts saving time by automating responses. The tool is fully customizable. You can make its answers match your company's tone and style. If the AI cannot answer a question, one click moves the query to a human support person. You can review the conversations to see how well the AI is performing. Monitoring helps you improve your documents and reduce future support tickets.

Deflekt.ai supports many languages and different types of documents. It also allows you to manage multiple projects with separate content collections. The main benefit is that it speeds up support times and reduces workload. The tool is suitable for customer support specialists, help desk operators, IT support managers, HR specialists, and content managers.

Pricing information is not provided, but the tool offers a practical way to automate routine support tasks. This can lead to happier customers, shorter response times, and less stress for support teams. By monitoring conversations and adjusting responses, your team can continually improve the support experience. Deflekt.ai makes customer service more efficient by automating the common questions, so your team can focus on more important issues.

Who should be using Deflekt.ai?

AI Tools such as Deflekt.ai is most suitable for Customer Support Specialist, Help Desk Operator, IT Support Manager, HR Specialist & Content Manager.

What type of AI Tool Deflekt.ai is categorised as?

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How can Deflekt.ai AI Tool help me?

This AI tool is mainly made to answer common support questions automatically. Also, Deflekt.ai can handle reduce support tickets, customize responses, monitor conversations, support multiple channels & localize content for you.

What Deflekt.ai can do for you:

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