Ora: Real-time customer insights and social listening
Frequently Asked Questions about Ora
What is Ora?
Ora is a tool that helps businesses understand what people say online about their brand, products, and competitors. It uses artificial intelligence to track mentions on popular platforms like Twitter, Reddit, HackerNews, and LinkedIn. Companies can tell Ora which keywords or topics they want to follow, such as their product name, industry terms, or competitor names. Once set up, Ora begins monitoring these platforms and alerts users quickly whenever relevant mentions occur. This way, businesses can respond fast to customer questions, feedback, or potential issues. Ora offers different ways to receive notifications, including Slack, email, and through its online dashboard. Users can choose how they want to be alerted, ensuring they never miss important conversations.
Key features include real-time alerts, mention tracking, sentiment analysis to understand if conversations are positive or negative, trend identification to spot new patterns, and competitor monitoring to keep an eye on others in the industry. The platform supports multiple social platforms and allows users to set customized notifications. Its main purpose is customer monitoring, helping teams stay responsive and informed. By analyzing the data collected, businesses can learn about customer needs, reputation management, and market movements.
Ora is suitable for startups, marketing managers, customer support teams, product managers, business analysts, and market researchers. It replaces manual processes like social media checking, collecting customer feedback, competitor analysis, and market research surveys by automating and streamlining monitoring activities. The platform helps companies improve engagement, manage their reputation, and stay ahead of competitors more efficiently.
To start using Ora, users specify what they want to track. The system then handles the rest by monitoring relevant online conversations and sending instant alerts. Businesses benefit from gaining timely insights into customer sentiment and competitive trends. Overall, Ora connects companies with online conversations that matter, making it easier to listen, learn, and act quickly in the digital world.
Key Features:
- Real-time Alerts
- Mention Tracking
- Sentiment Analysis
- Trend Identification
- Competitor Monitoring
- Multi-platform Support
- Custom Notifications
Who should be using Ora?
AI Tools such as Ora is most suitable for Marketing Managers, Customer Support Teams, Product Managers, Business Analysts & Market Researchers.
What type of AI Tool Ora is categorised as?
What AI Can Do Today categorised Ora under:
How can Ora AI Tool help me?
This AI tool is mainly made to customer monitoring. Also, Ora can handle monitor mentions, analyze sentiment, track competitors, identify trends & alert team for you.
What Ora can do for you:
- Monitor mentions
- Analyze sentiment
- Track competitors
- Identify trends
- Alert team
Common Use Cases for Ora
- Track brand mentions for reputation management
- Identify customer needs through social media
- Monitor competitors' online activity
- Respond to customer feedback faster
- Gain insights to improve products
How to Use Ora
To use Ora, specify the products, competitors, or industry terms you want to track. The platform then monitors various online platforms like Twitter, Reddit, HackerNews, and LinkedIn for mentions. You can set up notifications via Slack, email, or the web dashboard to receive alerts about relevant conversations. Analyze the gathered data to identify trends, sentiment, and potential customer needs.
What Ora Replaces
Ora modernizes and automates traditional processes:
- Manual social media monitoring
- Customer feedback collection
- Competitor analysis
- Market research surveys
- Brand reputation management manually
Additional FAQs
What platforms do you monitor?
HackerNews, LinkedIn, Reddit, X.
Is it real-time?
Yes. You'll know about important mentions within minutes, not days.
How do I set it up?
Tell us your product name and key terms, we handle the rest. No complex queries or boolean logic needed.
How do I receive notifications?
You can receive notifications through the mentions feed in the web app, Slack, or Email.
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Getting Started with Ora
Ready to try Ora? This AI tool is designed to help you customer monitoring efficiently. Visit the official website to get started and explore all the features Ora has to offer.