unSurvey: Fast, scalable, human-like customer research
Frequently Asked Questions about unSurvey
What is unSurvey?
unSurvey is a tool that helps businesses collect feedback and understand their customers better. It uses artificial intelligence (AI) to create conversations that feel like talking to a real person. You can design these conversations easily using a simple drag-and-drop editor or by describing what you want in words. It allows you to include voice, video, or text chats in over 50 languages, making it accessible worldwide. The platform supports multimedia elements, which can make surveys more interesting and engaging for respondents.
unSurvey automatically transcribes and summarizes conversations while extracting important data points. During the process, it provides real-time insights with visual reports to help businesses quickly understand their customer’s feelings and needs. This makes decision-making faster and more accurate. The platform can be connected with many other tools, such as Salesforce and Slack, which helps automate tasks and improve workflows.
The service offers a free plan, making it easy for new users to start exploring its features. Paid plans are available for more advanced needs, offering a scalable solution for larger projects. It is ideal for gathering detailed customer feedback quickly, automating interview processes, and creating customized experiences for respondents. Businesses can use unSurvey to replace traditional surveys, focus groups, and customer interviews, saving time and money while collecting richer responses.
unSurvey is used by roles like product managers, market researchers, customer experience analysts, UX researchers, and data analysts. It suits those involved in customer research and feedback, helping them generate insights efficiently. The platform supports multiple use cases, including automating feedback collection, personalizing respondent interactions, and analyzing data to improve products and services.
Getting started is straightforward: describe your conversation flow in natural language or use the intuitive editor, choose your preferred languages and channels, and invite participants. Overall, unSurvey makes customer research faster, more natural, and more flexible while providing valuable insights to improve business strategies.
Key Features:
- AI Conversations
- Multi-language Support
- Data Visualization
- Integration Capabilities
- Real-time Insights
- Multimedia Stimuli
- Custom Workflows
Who should be using unSurvey?
AI Tools such as unSurvey is most suitable for Product Managers, Market Researchers, Customer Experience Analysts, UX Researchers & Data Analysts.
What type of AI Tool unSurvey is categorised as?
What AI Can Do Today categorised unSurvey under:
How can unSurvey AI Tool help me?
This AI tool is mainly made to customer research and feedback. Also, unSurvey can handle create conversational flows, analyze respondent data, automate feedback collection, personalize respondent experience & generate insights for you.
What unSurvey can do for you:
- Create conversational flows
- Analyze respondent data
- Automate feedback collection
- Personalize respondent experience
- Generate insights
Common Use Cases for unSurvey
- Gather detailed customer feedback quickly
- Automate interview processes for customer insights
- Create engaging, personalized respondent experiences
- Integrate customer research with workflows
- Extract structured data from conversations
How to Use unSurvey
Describe your conversation flow in natural language or use the drag-and-drop editor to create and customize your survey or interview flow. Select the preferred modalities and languages, then invite participants through various channels or integrations.
What unSurvey Replaces
unSurvey modernizes and automates traditional processes:
- Traditional surveys
- Focus groups
- Customer interviews
- Feedback forms
- Market research panels
unSurvey Pricing
unSurvey offers flexible pricing plans:
- Free: $0
Additional FAQs
How does unSurvey work?
You describe your conversation or create it using the drag-and-drop editor. The AI then conducts the interview or survey with respondents in a natural, human-like manner.
What languages are supported?
More than 50 languages are supported for voice, video, and text conversations.
Can I integrate unSurvey with other tools?
Yes, unSurvey offers over 7,000 integrations with apps like Salesforce, Slack, Gmail, and more.
Is there a free plan?
Yes, unSurvey offers a free plan to get started.
Discover AI Tools by Tasks
Explore these AI capabilities that unSurvey excels at:
- customer research and feedback
- create conversational flows
- analyze respondent data
- automate feedback collection
- personalize respondent experience
- generate insights
AI Tool Categories
unSurvey belongs to these specialized AI tool categories:
Getting Started with unSurvey
Ready to try unSurvey? This AI tool is designed to help you customer research and feedback efficiently. Visit the official website to get started and explore all the features unSurvey has to offer.